Technical
Support
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Access to
Support and Software Updates:
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The
Technical Support pages of this website are made
available to clients who: -
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- Have a current Technical Cover
Plan with Business
Intelligence Ltd. A Technical Cover Plan provides
access to assistance for your Sage Pastel
Accounting Software via telephone, e-mail, with
some limited assistance available via Remote
Access. For a Factsheet in PDF format outlining
the details of our Technical Cover Plans, please
click here.
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- Have a current Software Cover
Plan with Business
Intelligence Ltd. A Software Cover Plan provides
you with all updates and upgrades to the latest
Version or Build of the software. Updates (also
knows as Service Packs or "Patches" can
be downloaded from this site. For more a
factsheet in PDF format providing further
information on Software Cover Plans, please
click here. Please note: a Software Cover Plan
does not include Technical Support from
Business Intelligence Ltd.
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- Have a current Total Cover Plan with Business
Intelligence Ltd. A Total Cover Plan combines the
benefits of both the Technical Cover and Software
Covers Plans into one comprehensive package.
Holders of a Total Cover Plan receive free
support via telephone, fax, e-mail, together with
all Updates and Upgrades released for your Sage
Pastel accounting software.
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